Welcome to PAYWEAR KNITWEARS PRIVATE LIMITED (“Company”, “we”, “our”, or “us”).
PAYWEAR KNITWEARS PRIVATE LIMITED is committed to protecting the privacy and personal information of all users, customers, and visitors of our website.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website, purchase products, or otherwise interact with our services.
By accessing or using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
1. Information We Collect
To provide our products and services, we may collect the following categories of information.
A. Personal Information
This may include:
- Full Name
- Mobile Number
- Email Address
- Shipping Address
- Billing Address
- State and Country
- Postal Code
B. Order Information
This may include:
- Order Number
- Products Purchased
- Quantity
- Order Value
- Payment Status
- Shipping Status
- Return or Refund Records
- Customer Service Communications
C. Payment Information
When you place an order, payment is securely processed through our authorized payment partners.
We may receive limited payment-related information such as:
- Payment Method
- Transaction ID
- Payment Status
- Payment Timestamp
We do NOT collect, process, or store:
- Debit Card Numbers
- Credit Card Numbers
- CVV Numbers
- Card PINs
- UPI PIN
- Internet Banking Passwords
- OTPs
- Any sensitive payment credentials
All sensitive payment information is securely processed by our licensed payment service providers.
D. Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Type
- Operating System
- Device Identifier
- Website Usage Logs
- Cookies
- Session Information
2. How We Use Your Information
We use your information only for legitimate business purposes, including:
- Processing orders
- Delivering purchased products
- Providing customer support
- Processing refunds, returns, or replacements
- Sending order confirmations and shipping updates
- Preventing fraud and unauthorized transactions
- Improving website performance
- Enhancing customer experience
- Complying with legal, tax, accounting, and regulatory obligations
- Responding to customer inquiries
We do not sell your personal information to third parties.
3. Information Sharing
We may share your information only where necessary.
Delivery Partners
To deliver your purchased products.
Payment Service Providers
To process payments securely.
Technology Service Providers
Including:
- Website Hosting
- Cloud Infrastructure
- IT Support
- Security Services
Such providers receive only the information necessary to perform their services.
Legal Requirements
We may disclose personal information where required by:
- Applicable Indian law
- Government authorities
- Regulatory bodies
- Courts
- Law enforcement agencies
4. Cookies
Our website uses cookies and similar technologies to:
- Maintain user sessions
- Remember shopping cart contents
- Improve website performance
- Understand visitor behaviour
- Enhance user experience
Users may disable cookies through their browser settings; however, certain website features may not function properly.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required under applicable laws.
Our general retention practices are:
- Order and transaction records: retained for at least 8 years for accounting, taxation, audit, and legal compliance purposes.
- Customer account information: retained while the account remains active and for up to 3 years after account closure, unless a longer retention period is required by law.
- Customer support communications: retained for up to 3 years.
- Website logs and security records: generally retained for 12 months, unless a longer period is required for legal, security, or regulatory purposes.
After the applicable retention period expires, personal information will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.
6. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect personal information, including:
- SSL/HTTPS Encryption
- Secure Servers
- Access Controls
- Firewall Protection
- Data Backup
- Regular Security Monitoring
Although we take reasonable measures to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Update your contact details
- Request deletion of eligible personal information
- Withdraw consent where legally permitted
- Contact us regarding privacy concerns
We will respond to eligible requests within a reasonable timeframe.
8. Children’s Privacy
Our website is intended for individuals aged 18 years or above.
We do not knowingly collect personal information from children.
If we become aware that personal information belonging to a child has been collected without appropriate authorization, we will take reasonable steps to delete such information.
9. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Users are encouraged to review the privacy policies of third-party websites before providing any personal information.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will become effective immediately upon publication on this website.
Your continued use of the website after such updates constitutes your acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the processing of your personal information, please contact us.
PAYWEAR KNITWEARS PRIVATE LIMITED
Customer Support Email:
Customer Support Phone:
Registered Office Address:
12. Grievance Officer
In accordance with applicable laws, you may contact our Grievance Officer regarding any privacy-related concerns.
Grievance Officer:
Mark
Email:
Mark@paywar.shop
Phone:
7973909477
13. Payment Processing Notice
Payments made through this website are securely processed by authorized third-party payment service providers.
PAYWEAR KNITWEARS PRIVATE LIMITED does not collect or store sensitive payment credentials, including:
- Card Numbers
- CVV
- Card PIN
- UPI PIN
- Internet Banking Passwords
- OTPs
Such information is securely handled by our payment partners in accordance with applicable laws, payment industry standards, and security regulations.